A live video call with Santa in his North Pole Grotto

The alternative Santa's Grotto Experience

A video call with Santa is the perfect way to see Santa this year. Your call from Santa is a fully personalised and private family video call, live from the North Pole.


Santa is very much looking forward to hearing what all the children would like for Christmas this year and check to see who is on the nice list.


Talk with Santa Claus this Christmas in the comfort of your own home with a virtual visit. Simply choose your date & time for a Video Chat with Santa and have a personal and private experience with the big man himself! A unique opportunity to speak with Santa in this fun for all the family experience!


Booking a video call with Santa Claus is really easy! Simply choose the date and time you would like a call from Santa, fill in the details you would like him to know prior to your call and then get yourself ready in your festive outfits and await your call!

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The Experience

A visit with Santa Claus should be a personal experience and this is where Santa's Calling You is able to provide you with that personal touch that you cannot experience at a Grotto.


We allow you to carefully select the Santa that you feel would be the best match for your video call creating magical moments that are personal to you and your family.


Enjoy a personal live video call with Santa Claus, from the North Pole. The perfect family experience in your own home this Christmas.


Simply 'Select your Santa' from below, click on their calendar link and book a video call with Santa on your chosen date and time.


Santa will be checking to find out if you are on the nice list and will take your present requests as well as amaze your child knowing all the facts about them!


Hear the truth on how the Reindeer fly and be reminded that it is not always about what is under the tree but what is around the tree that counts!


Each video call lasts for approximately 8-10 minutes. Not enough time? Feel free to book an additional 5 minutes of time with Santa to either continue talking or have Santa read you one of his favourite festive Christmas stories. It doesn't matter what time of day you have your video call, be it a story to start your day or even a bedtime treat.


As since 2021 when we launched we do sell out so please book early to avoid disappointment.


Select Your Santa

Real Beard | Relaxed Tone | Great with all age ranges

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Real Beard | Cheeky Chappy | Great with all age ranges

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Real Beard | Relaxed Tone | Great with all age ranges

Check Availability | Book Now

Real Beard | Cheeky Chappy | Great with all age ranges

Check Availability | Book Now

False Beard | Cheeky Chappy | Great with all age ranges

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Real Beard | Relaxed Tone | Makaton & SEN Trained

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The Add-Ons

Santa's Calling You has just become even more magical for all our children with a range of Add-Ons!


From a Personalised Letter from Santa, our Secret Santa Box or the official Santa's Calling You Book delivered direct to your door to delight and surprise your child this Christmas.


NEW FOR 2023 - Our Pre-Call Video Text Message from Santa!


Not forgetting (back from previous years) - You are still able to book Additional Time, Story Time and purchase a Recording of your Experience.


PLEASE NOTE: If booking any Add-On Purchases that require delivery please allow 3 working days for arrival. Our last postal date is Monday 18th December 2023 for guaranteed delivery before Christmas Eve.

Personalised Letter from Santa

Imagine the delight on your children's face when the postman delivers a letter just for them! With the official stamp of approval from the North Pole this is the perfect start to your video call experience with a Personalised Letter from Santa inviting your child/children to join him on a video call via his North Pole Communication Device on your chosen time and date.


Your personalised letter from Santa will also include Magic Reindeer Food (eco friendly) which your child can sprinkle on Christmas Eve either in your garden or outside your front door making sure Santa and his Reindeer can find your home on Christmas Eve.


N.B. This Add-On is only available for bookings made prior to Friday 1st December 2023

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Secret Santa Family Box

Our Secret Santa Box is packed full of family fun and further enhances our motto of 'It is not what is under the Christmas Tree that matters but what is around it that counts!'


Chief Elf has personally handpicked all the items within the box to guarantee some quality time together as a family. He has also included a lovely keepsake gift.


As it is a Secret Santa Box that is all we are allowed to say as otherwise us Elves will be struck off the Nice List ourselves but we can guarantee this box will bring hours of fun to your home this Christmas.


N.B. This Add-On is only available for bookings made prior to Monday 18th December 2023

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Santa's Calling You Book

Reading a book at bedtime is always a cherished time with your children and what better way than with a charming festive story full of beautiful illustrations and a wonderful message about the true meaning of Christmas.


'Santa's Calling You' is written by our very own Chief Elf - James Bartlett and Illustrated by Yogesh Mahajan.


This book is not read during the Story Time Add-On and therefore makes a lovely gift to be found during the call or even delivered on Christmas Eve or Day.


N.B. This Add-On is only available for bookings made prior to Monday 18th December 2023

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Pre-Call Video Text Message

What better way to tell excited children that they have a Video Call with Santa than showing them a WhatsApp Video sent from Santa Claus himself letting them know he will be speaking with them soon!


The exact Santa you will be speaking with has a short pre-recorded message letting you know that he is extremely excited to be speaking with you and that your grown up has all the details of the video call.


A new add-on for 2023 which goes perfectly with our Choose a Santa option.


N.B. This Add-On is only available for bookings made at least 48 hours before the time of your video call and is sent via WhatsApp.

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Get a Video Call from Santa

  • How to Video Call Santa?

    Video Call Santa Claus this Christmas is easy with 'Santa's Calling You'... Join your zoom meeting and Santa appears on the screen to talk to your child and of course will ask them if they've been good this year and what they would like for Christmas.

  • Why Video Call Santa?

    It looks like Father Christmas has joined the thousands of us with embracing video calling. Santa's Grottos are not the only place you can visit Santa! A video call from Santa with the help of Santa's Calling You is the solution to see him for a personalised Santa Claus experience.


    A Video Call from Santa promises to be a magical and personal experience and unlike a Santa's Grotto visit there is no waiting in a long queue or only getting a few rushed minutes of time.

  • Can Santa call me?

    Yes, a Santa call is for everyone, as long as you have a device that is capable of running Zoom and a strong internet conntection a call from Santa can take place in the comfort of your own home.

Still have questions about your video call with Santa Claus? We have put together a full list of FAQ's which you may find useful to read if you are thinking of booking a call from Santa or have already made your booking.

  • Video Call Santa

    Video Call Santa

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